Privacy Policy

Last Updated: October 28, 2026

FascinumLab ("we," "us," or "our") operates this online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (collectively, the "Services"). FascinumLab is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through our Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will govern.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how we collect, use, and disclose your personal information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or could reasonably be associated with you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify or be associated with you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact Information: Your name, billing address, shipping address, telephone number, and email address.

• Financial Information: Payment card details, credit or debit card information, financial account information, payment method, transaction details, payment confirmations, and other payment-related information. Payment information may be processed directly by third-party payment providers.

• Account Information: Your username, password, security information, account preferences, and other information associated with your customer account.

• Transaction Information: Products you view, browse, add to your shopping cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous order history.

• Communications: Information you provide when communicating with us, including customer support inquiries, feedback, reviews, and other correspondence.

• Device Information: Information about your device, browser, internet connection, IP address, and other device identifiers.

• Usage Information: Information about how and when you interact with our Services, including pages visited, products viewed, browsing activity, and interactions with website features.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, browse or use our Services, place an order, subscribe to communications, contact customer support, or otherwise provide information to us.

• Automatically through our Services: When you visit or interact with our website, including through cookies, pixels, and similar tracking technologies.

• From service providers: When third-party service providers perform services on our behalf, such as payment processing, website hosting, analytics, customer support, and order fulfillment.

• From our business partners and other third parties: When information is provided to us by business partners, advertising partners, or other third parties in accordance with their applicable privacy practices.

3. How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use your personal information to provide and improve our Services, including:

• Processing payments and completing your orders.

• Arranging shipping and delivering purchased products.

• Managing your customer account and remembering your preferences.

• Processing purchases, returns, exchanges, and cancellations.

• Providing order confirmations, shipping updates, and account notifications.

• Responding to customer support requests.

• Helping you submit product reviews and feedback.

• Recommending products based on your interests and previous purchases.

• Personalizing your shopping experience.

• Analyzing website performance and improving our products, services, and website functionality.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including:

• Sending promotional emails, text messages, or postal communications where permitted by law and applicable consent requirements.

• Informing you about new products, special offers, promotions, and updates.

• Displaying advertisements for our products and services on our website and other websites.

• Providing personalized advertising based on your previous purchases, browsing activity, shopping cart activity, and other interactions with our Services.

You may opt out of receiving promotional emails at any time by clicking the unsubscribe link included in our emails. You may also use the opt-out options described in the Your Privacy Rights and Choices section below.

Security and Fraud Prevention

We use personal information to verify accounts, facilitate secure payments, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activities, protect our customers and business, and maintain the security of our Services.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, address concerns, communicate important service-related information, and maintain our business relationship with you.

Legal and Regulatory Compliance

We may use your personal information to comply with applicable laws and regulations, respond to valid legal requests from law enforcement or government authorities, participate in legal proceedings, resolve disputes, enforce our agreements and policies, and investigate potential violations of our Terms of Service or other applicable policies.

4. How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable laws.

These circumstances may include:

Service Providers and Shopify

We work with Shopify and other third-party service providers that perform services on our behalf, including:

• Website hosting and technical infrastructure.

• Payment processing and fraud prevention.

• Data analytics and website performance monitoring.

• Customer support and communication services.

• Cloud storage and information management.

• Order fulfillment, shipping, and delivery services.

These service providers may access or process your personal information as necessary to perform services on our behalf.

Advertising and Marketing Partners

We may share certain personal information with advertising and marketing partners to provide promotional services and personalized advertising.

For example, we use Shopify and its supported services to help deliver personalized advertisements based on your online activities across different merchants and websites.

Our advertising and marketing partners may process your information according to their own privacy policies.

Depending on your location and applicable privacy laws, you may have the right to opt out of the sharing of your personal information for targeted advertising.

You can exercise this right through our Data Sharing Opt-Out Page.

At Your Direction or With Your Consent

We may disclose your personal information when you direct us to do so, request that we share certain information, or otherwise provide your consent.

For example, this may include sharing information with shipping carriers to deliver your orders or with third-party services that you choose to use through our website.

Affiliates and Business Transfers

We may share personal information with our affiliates and companies within our corporate group where necessary for legitimate business operations.

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.

Legal Obligations and Protection

We may disclose personal information when necessary to:

• Comply with applicable laws, regulations, or legal obligations.

• Respond to subpoenas, court orders, warrants, or other valid legal requests.

• Enforce our Terms of Service and other policies.

• Protect our rights, property, and security.

• Protect the rights, privacy, and safety of our customers, employees, and other individuals.

5. Our Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services to provide, maintain, secure, and improve its platform.

Information you submit through our Services may be transmitted to Shopify and shared with third parties, including service providers located in countries other than your country of residence, to help us provide and improve our Services.

We may also use certain enhanced Shopify features that help us protect, develop, and improve our business. These features may incorporate information collected from your interactions with our store, other merchants, and Shopify.

To provide these features, Shopify may process personal information collected through your interactions with our store, other merchants, and Shopify.

In certain circumstances, Shopify acts as an independent controller of personal information processed for these purposes and is responsible for handling requests relating to its processing activities.

To learn more about how Shopify collects, uses, and protects your personal information, please review the Shopify Consumer Privacy Policy.

Depending on your location, you may also exercise certain privacy rights through the Shopify Privacy Portal.

6. Website Analytics and Microsoft Clarity

We work with Microsoft Clarity and Microsoft Advertising to better understand how visitors interact with our website and to improve our products and Services.

These services may use behavioral metrics, heatmaps, session recordings, cookies, and similar tracking technologies to collect information about website usage and visitor interactions.

We use first-party and third-party cookies and other tracking technologies to understand product popularity, browsing behavior, and online activity.

We have configured Microsoft Clarity to mask text entered by visitors and personal details displayed on our website. We do not use these recordings to intentionally identify individual customers.

We may also use the collected information for website optimization, performance analysis, fraud prevention, and security purposes.

For more information about how Microsoft collects and uses personal information, please review the Microsoft Privacy Statement.

7. Cookies and Similar Tracking Technologies

Our website uses cookies and similar technologies to provide and improve your shopping experience.

Cookies are small data files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, maintain shopping cart functionality, and understand how visitors interact with our Services.

We may use cookies and similar technologies for purposes including:

• Essential Website Functionality: Supporting shopping cart operations, checkout, account access, and website security.

• Preferences: Remembering your language, currency, region, and other preferences.

• Analytics: Understanding website traffic, visitor behavior, and website performance.

• Advertising: Supporting advertising measurement, personalized marketing, and promotional activities where permitted.

You may manage cookies through your browser settings and, where available, through our website's cookie consent and preference tools.

Please note that disabling certain cookies may affect some website features and functionality.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar tracking technologies.

8. Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website's privacy and security policies and its terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you share in public or semi-public spaces, including third-party social media platforms, may be visible to other users of those platforms and may be used by them or the platform operators without restrictions imposed by us.

Unless expressly stated otherwise, the inclusion of third-party links on our Services does not constitute an endorsement of the content, owners, or operators of those websites.

9. Children's Privacy

Our Services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction of residence.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate steps to delete the information where required by applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

10. Information Security and Data Retention

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, please understand that no security measure is completely effective or impenetrable, and we cannot guarantee absolute security.

Information transmitted to us over the internet may also be vulnerable during transmission. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The retention period depends on several factors, including whether we need the information to:

• Maintain your customer account.

• Provide our products and Services.

• Complete and maintain transaction records.

• Comply with applicable legal, tax, and regulatory obligations.

• Resolve disputes and enforce our agreements.

• Protect our business and prevent fraudulent activity.

When personal information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances. We may also be permitted or required by law to deny certain requests.

Right to Access and Know

You may have the right to request access to the personal information we hold about you and obtain information about how we collect, use, and disclose it.

Right to Deletion

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correction

You may have the right to request that we correct inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format and request that it be transferred to another service provider, subject to applicable legal exceptions.

Right to Opt Out of the Sale or Sharing of Personal Information

Depending on your location, you may have the right to opt out of the sale or sharing of your personal information, including the use of your information for targeted advertising as defined under applicable privacy laws.

You can exercise this right through our dedicated page:

Do Not Sell or Share My Personal Information.

Global Privacy Control

We recognize Global Privacy Control (GPC) signals where required by applicable privacy laws.

If you visit our website with a browser or device that has Global Privacy Control enabled, we will treat the signal as a request to opt out of certain data sharing or targeted advertising activities for that browser or device, as applicable under your location's privacy laws.

Where we can associate the browser or device sending the signal with a customer account, we will also apply the opt-out request to that account where required by applicable law.

To learn more about Global Privacy Control, please visit:

https://globalprivacycontrol.org/

Other than Global Privacy Control, we do not recognize other browser-based "Do Not Track" signals unless required by applicable law.

Managing Marketing Communications

We may send you promotional emails and other marketing communications where permitted by applicable law.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Even if you opt out of promotional communications, we may still send you non-promotional messages relating to your account, purchases, order confirmations, shipping updates, customer support inquiries, and other essential service communications.

Exercising Your Privacy Rights

To exercise your privacy rights or submit a request regarding your personal information, please contact us through our website.

We may need to verify your identity before processing certain requests to protect your personal information.

Where permitted by applicable law, you may also authorize another person to submit a privacy request on your behalf.

We will respond to valid privacy requests within the timeframes required by applicable law.

12. International Data Transfers

Because our Services are hosted by Shopify and we work with service providers and business partners in different countries, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are subject to suitable safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other operational reasons.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our website:

Website: https://fascinumlab.com

Brand: FascinumLab

E-mail: info@fascinumlab.com

We will make reasonable efforts to review and respond to your inquiries in accordance with applicable privacy laws.